We automatically set your telephone number to block calls from withheld numbers. If you would prefer to accept these calls then you can change this setting via the customer portal From Dashboard go to “My Numbers” Find the number you wish to manage and click on...
Our system automatically detects and blocks known nuisance callers, preventing these numbers from reaching your virtual number. If you'd like to block specific numbers yourself, you can do so easily via the Call Blocking section of your online dashboard. This feature...
From the main dashboard screen click on “Call forwarding groups” Then select the group you wish to change and click the purple “edit” button in the top right corner Next, select the top option “Forward calls to” You will then be presented with a top up - this...
Want to move a number from Number People to another network? Sure, no problem – you can port your number to another network, we have porting agreements with all major teleom providers. When you want to port your number, its actually led by your new provider, so you...
View and download your call data via your customer portal. You can now view your call data per telephone number for both inbound and outbound calls for the previous 6 months To access the information, go to your main Dashboard and click on Call Stats This will then...
We offer a self-service platform whereby we don’t tie you into any long-term contracts for any number, bundle or feature. Due to this, you can add on or cancel items as and when necessary Cancelling a bundle or any other service Go to Dashboard and select “My...
Call channels are like virtual phone lines, each call either received inbound or used for an outbound call uses call channels. If you are using your Number People telephone number to receive a call forward to either a landline or mobile, then this actually uses 2...
Once you have signed up for your free trial you will have access to our online customer portal. The portal controls all aspects of your telephone number, including call routing, purchase of additional services, billing information plus much more..
Number People have a usage policy in place, which helps us to maintain our low cost, high quality service delivery. Firstly, you will need to test the service using the free test credit within the first 30 days by making a test call to your new virtual phone number,...
Topping up your account is very simple. Simply log into your customer portal and from the Dashboard, click on “Top up” This can be found at the very top of the page, where your balance is displayed and also further down in the financial section. Click either of these...