Temporary & Holiday Closures made easy
Heading out of the office, or closing for a bank holiday? Use our temporary close features to automatically update your call handling during planned downtime. Whether it’s a day, a weekend, or a seasonal break, you can easily pause incoming calls, play a custom message, redirect to voicemail, or forward to another number, all in just a few clicks!
The Temporary Closed feature lets you easily set a date range to close and reopen your number, along with custom call handling during the closed period.
You can choose to forward calls to a ring group, ideal if you want to offer an out-of-hours service by routing calls to alternative numbers or VoIP users who can handle them.
Alternatively, you can direct calls straight to voicemail, ensuring no enquiry is missed. Voicemails can be emailed to you automatically, so you can listen and respond at your convenience.
Closed rules can be applied per number, giving you full control, perfect for managing multiple businesses or setting different service levels across various numbers.
We’ve even pre-loaded popular holiday dates, like Christmas Day and New Year’s Day, so that you can activate them with a single click.
For custom closures, simply select the date and time you want to close and reopen. You can schedule closures up to 12 months in advance, making it easy to plan for bank holidays, annual leave, or seasonal downtime.
- This is a free feature, included with your number at no extra cost
- You can set your own closure dates to suit your schedule
- During closed periods, calls can be forwarded to a ring group or specific users, allowing you to offer an out-of-hours service
- Option to send calls to voicemail, with messages emailed to you, so nothing is missed
- Closed rules can be applied per number, making it easy to manage multiple businesses or different support levels
- Everyting can be managed quickly and easily for your online control panel
All of our phone numbers & VoIP Users include a free 60-minute call bundle
Every number includes
60 free minutes
to forward calls, every month
Every VoIP user includes
60 free minutes
for outbound calling, every month
The bundled free minutes can be used against standard UK landline and mobiles, along with a select range of international landlines. To check if your destination is included, please use the rate checker on the rate checker page
Choose the right plan for your needs
Pick from simple call forwarding, full VoIP calling, or a flexible combination of both, all with easy setup, no contracts and monthly pricing
Call Forwarding
plan
Send calls through to any landline or mobile number
A Local or National phone number
All free features included
One Call Group included
Get 60 minutes free call forwarding every month
Instant set up
No contract
The VoIP
plan
Receive and make calls through our VoIP app or compatible device
A Local or National phone number
All free features included
Free incoming calls
60 minutes of outbound calls included
Instant set up
No contract
Forwarding
& VoIP
Get the flexibility of having call forwarding & using VoIP
A Local or National phone number
All free features included
One Call Group included
Get 60 minutes outbound & 60 minutes call forwarding
Instant set up
No contract
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