All VoIP users automatically receive a free 60-minute outbound call bundle with their £2.50 per month service, perfect for getting started with outbound calls at no extra cost. If you need more minutes, you can easily bolt on additional call bundles to cover outgoing...
Installing a VoIP User / Device
From the Dashboard select “My VoIP Users” If you haven’t already got a VoIP user active on your account, purchase one, they cost just £1 per month. Once you have a VoIP user it will be listed in this section - Click the “Edit” button Then select “Show QR code &...
Failed registration errors
Failed registration errors If you have attempted to register for an account with us and have had a registration error, then this may be because of one of the following reasons- Sometimes our systems receive such high volumes of registrations that they become...
VoIP/SIP for new users
VoIP (also known as SIP) allows you to make and receive calls over an internet connection rather than forwarding them to a mobile or landline network. This is a cost-effective and flexible solution, perfect for users working remotely or wanting to keep personal...
VoIP/SIP outbound phone number formatting
Calling out using VoIP/SIP and number formatting When you dial out using VoIP/SIP, the call is currently formatted to originate from the area that your virtual number originates. This means that calls made outbound are formatted in the format of a UK local call. An...
How to Add a VoIP/SIP device
How to Add a VoIP/SIP Device Adding a VoIP/SIP device to your Number People account is quick and simple and can be done at any time through your online customer portal. If you selected to answer calls via VoIP during sign-up, a VoIP user will already have been added...
VoIP/SIP over wifi
VoIP/SIP over wifi Using VoIP/SIP over mobile data is normally the simplest method of connecting to our network, however if you are using wifi and get connection issues or registration problems then please follow this guide to help your set up your wifi router to work...
VoIP/SIP & Outbound calling
Making outbound calls using your Number People virtual phone number is simple. You can make outbound calls (which display your virtual number as your outbound Caller ID (CLI) using our VoIP/SIP service. This simple service turns your phone number in to a virtual...