VoIP/SIP for new users
Basic VoIP/SIP information for new users
VoIP allows you to make outbound calls and receive unlimited calls free over the internet, instead of forwarding calls to a mobile or landline network.
VoIP users cost £1 per month, however we automatically add this service FREE for the first month, allowing you to receive unlimited calls as well as make outbound calls using your virtual number.
Please CLICK HERE to help you set up your VoIP user.
If you prefer to forward calls to mobiles/landline and do not wish to use VoIP then simply delete the VoIP user under the SERVICES section of the portal once you have logged in.
More info on VoIP/SIP
VoIP (also known as SIP) allows you to carry a call over the internet connection of your VoIP device, which can be an app on your mobile/tablet/PC/laptop, or using an existing VoIP handset or ATA box.
For example, many users install our free VoIP app and use this on a mobile device. This acts like the normal phone dialler, but works over your devices internet connection or wifi.
Using this app on your mobile you can receive calls FREE as well as make outbound calls that display your virtual phone number as the caller ID, and any calls made come out of your credit balance on your account with us. Your mobile network operator (EE, o2, Voda etc) will not see the call so cannot bill this.
With VoIP you can do the following-
– Receive calls FREE* (anywhere you have an internet connection)
– Make outbound calls
– Display your virtual number as your outbound caller ID
– Add more VoIP users at £1 per month
– Distribute inbound calls across VoIP users
– Call other VoIP users free
*if you are using a virtual 080 freephone number then calls will cost 7.5p per minute