What caller ID is shown on incoming calls?

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If using VoIP to answer calls, the caller ID shown will be of the person calling you.

If you receive the call as a call forward (diverting the calls to a landline or mobile) then the caller ID that will be presented will be your virtual phone number that the caller dialled.  This makes it really easy to identify the call as a call to your virtual number, instead of a personal call.

Whenever you need to see the caller information (eg if you need to call the person back) you will be able to see the correct caller ID information of the person who called you within your call statistics section on your portal, and if you use the voicemail to email service the voicemail alerts will display the callers’ ID on the notification.