Voicemail can be added to your system, whereby you can listen to, download and view messages via your customer portal. You can also set up an email address which can be used to forward voicemails to. These can then be listened to wherever you have access to your...
Creating an announcement is simple, but it can make a huge difference to your caller's experience. To create an announcement, log into your customer portal and from your dashboard & click on Intro announcements A professional, personalised call greeting is one of...
Adding an IVR menu is done via your customer portal, here IVR Menus Ivr Menus/ Auto Attendants are charged at £3 per month An auto attendant (also known as an IVR menu) is a virtual voice menu that greets your callers and guides them to the right destination using...
How do I add call bundles, and what do they cost? Our bundles start from just £1 per month for a 20-minute bundle, with larger options like our Mega 1500-minute bundle available for only £10 per month. You can view all available bundle options and rates here: Call...
We offer a self-service platform whereby we don’t tie you into any long-term contracts for any number, bundle or feature. Due to this, you can add on or cancel items as and when necessary Cancelling a bundle or any other service Go to Dashboard and select “My...
Yes, you can add voicemail as an optional extra at just £2.50 per month. This is completely customisable using our text-to-speech service or by uploading your media via our media section. Once a voicemail has been left, you receive an email alert containing the audio...
Call channels are like virtual phone lines, carrying 1 call inbound or outbound. We give you 3 call channels free with your account, and additional channels can be purchased via the portal here Call Channels Understanding Call channels Each inbound call requires 1...
If you would like to find out when something on your account expires, then please do the following- 1 - Log in to your account 2 - Click on "My Services" This screen gives you an overview of any paid-for services on your account and their expiry date. Please make sure...
Anonymous Call Rejection (ACR) blocks incoming calls that have their phone number withheld, and is automatically set by default when registering a new account with us. If you would like to accept calls from withheld numbers, you can manage this on the numbers section...