When you activate your Number People account with a virtual phone number, we will give you a period to test our services for free. The free trial is to allow you to test out the service, as proof of concept, so that you know that the number is working, and allow you to experience the service for real.
You can activate your account fully by topping up your account at anytime
Non-UK destinations
If you are forwarding to a non-UK destination, you will need to test the service for free using the VOIP/SIP extension. This is most commonly used via an app installed on a mobile phone, which you use to receive your calls. Calls received this way will always be free. The extension is free for the first month and then £2.50 per month thereafter.
Using VOIP/SIP
Receiving calls via a VOIP/SIP extension is always free (with the exception of 0800 inbound). You can use lots of different devices to answer your calls this way, including;
- On a SIP / VOIP-enabled phone
- On a mobile app
- Using an ATA box with a standard phone
- Using a PC/Laptop
Make a test call
Test your number by calling it from your mobile or landline phone, and make sure that the call connects (answer the call).
If you do not make a connected test call to the virtual number within 30 days then we will assume that you do not want this number and will remove this from your account.
How long will the trial last
Your trial period will expire either after 30 days, or after your free test credit has depleted.
After the free period has expired or is exhausted then you will need to top up.
