When you make a payment via our payment gateway, this will later appear on your bank/card statement under the name "RXLA* NP ****** TOPUP" or "VoIP Number Services", which is our payment description name. If you claim a chargeback against any payments made, then this...
How do I add call bundles, and what do they cost? Our bundles start from just £1 per month for a 20-minute bundle, with larger options like our Mega 1500-minute bundle available for only £10 per month. You can view all available bundle options and rates here: Call...
Our standard telephone numbers cost just £2 per month and come with a 60-minute call forwarding bundle. If you want a memorable virtual phone number, then these are available for most UK locations and cost from just £100 one-off fee with no monthly charges
You can top up your Number People account using any credit or debit card. You can also set up automatic top ups, which will add payment to your account if your account balance falls below a certain level. This is all set up online by yourself.
Dealing directly with a global telecoms network means that you avoid resellers and middlemen, getting the products and services directly from the source. We aim to provide the best possible products and services to the widest possible audience at the lowest possible...
Topping up your account is very simple. Simply log into your customer portal and from the Dashboard, click on “Top up” This can be found at the very top of the page, where your balance is displayed and also further down in the financial section. Click either of these...
All top-up payments made to your account are non-refundable. We disclose this information on the top-up page before you complete your payment, so you can make an informed decision. Please ensure you top up only the amount you intend to use. If you have any questions...
To maintain our very low costs we need to automate our processes, including payments. We accept credit or debit card payments via our 3rd party card providers. This is a self service system that links to our portal and allows you to top up whenever you need more...
Not sure how much it costs to make a call, or want to know how much it costs to forward a call to a destination number? Our rate checker allows you to easily check the cost of any call globally, so use this if you want to check the cost of calling outbound or...
What is auto top-up, and how do I set it up? Auto top-up is a handy feature that automatically adds credit to your account when your balance drops below a set amount, so you never have to worry about running out of credit or losing service. You can set your minimum...