When you activate your Number People account with a virtual phone number, you’ll receive a free trial period to test our services. The free trial is designed to give you a proof of concept — so you can confirm that your number is working and experience the service in...
How easy is porting my existing number to Number People?
Yes, you can move (port) any existing telephone number to Number People. Most numbers cost £20 to port, and when your number is live with us, it will be charged at just £2 per month and will have the 60-minute call forwarding bundle attached. There are a few...
How long can I test the service for?
When you choose your number and verify your account, we’ll automatically give you free test credit. This allows you to test our services without having to provide any card details or make a payment. You can test the service free for 30 days, or until the free test...
Can I forward calls internationally?
Yes, you can forward calls to any telephone number which includes international destinations. Some low cost non UK destinations (most landline numbers in mainland EU and the US) should be included to use with the free test credit that is automatically added to your...
Can I set up call forwarding so all my Number People numbers go to one phone?
Yes - you can route calls anywhere! They can also be forwarded to different numbers if you need that. It is completely configurable from your online account portal, and you can update this as often as you like.
Can I set up forwarding from my new number to multiple destinations?
Yes, you can divert your call to up to 10 different destinations. These can be users in or outside of the UK, or combinations of both. This is really handy if you have a team of people who can take a call regardless of their location.
What caller ID is shown on incoming calls?
When you receive an incoming call, the caller ID displayed will be your virtual phone number. If you wish to change this to show the callers telephone number, its a simple setting that you can toggle on your customer portal here https://my.numberpeople.co.uk/settings
Do I need to purchase or install any special equipment or software?
No special equipment is needed! You can simply forward calls to any existing landline or mobile number, no setup required. If you’d prefer to use VoIP, we offer a really easy self-serve setup. It only takes a few minutes, especially when using our mobile cloud...