Number People Blog

What Are Virtual Numbers and How Do They Work?

In today’s digital world, virtual numbers are changing the way businesses and individuals manage calls. Whether you’re running a small business, working remotely, or simply need a second number, virtual numbers offer flexibility, privacy, and professionalism – all without needing a traditional phone line.

What Is a Virtual Number?

A virtual number is a telephone number that isn’t tied to a specific phone line or device. Instead of being linked to a landline or SIM card, virtual numbers route incoming calls to any device you choose – such as your mobile, VoIP app, landline, or even a call centre.

You can get virtual numbers for geographic UK area codes (like 020 for London), non-geographic 03 numbers, or mobile-style numbers – depending on your needs.

How Do Virtual Numbers Work?

When someone calls your virtual number, the call is instantly routed to the destination you’ve set – whether that’s a mobile phone, VoIP handset, or software-based phone app.

You can also:

  • Forward calls to multiple devices or team members
  • Set business hours and voicemail options
  • Use call menus or groups (with compatible services)
  • Manage everything online, without extra hardware

Because virtual numbers use cloud-based technology, they’re flexible and easy to manage – perfect for modern businesses.

Benefits of Using Virtual Numbers

Using a virtual number offers several advantages over traditional phone lines:

  • Stay local, work global – Choose a local area code to build trust, no matter where you’re based.
  • Protect your privacy – Keep your personal number private while using your mobile for business.
  • Work from anywhere – Route calls to any device, ideal for remote or hybrid working setups.
  • Scalable and flexible – Add more numbers or users as your business grows.
  • Professional features – Set up call menus, voicemail, or hunt groups with advanced virtual number services.
Who Uses Virtual Numbers?

Virtual numbers are used by:

  • Small businesses and startups who want to appear professional from day one with a local or national number.
  • Remote teams and freelancers so that they can take calls from anywhere without needing a desk phone.
  • Online sellers who want to offer customer service without giving out a personal number.
  • Marketing teams who want to use different virtual numbers to track campaign performance by source or region.
Are Virtual Numbers Right for You?

A virtual number is a great fit if you want:

  • A professional-looking contact number
  • To manage calls flexibly across devices
  • To reduce reliance on traditional landlines
  • A solution that can scale as your business grows

With the right provider, setting up a virtual number is quick, easy, and affordable.

What Do We Think?

Virtual numbers offer a smarter way to manage calls – combining flexibility, professionalism, and advanced features in one simple solution.

Whether you’re a sole trader, startup, or established business, a virtual number can help you stay connected and in control, no matter where work takes you.

Explore our wide range UK virtual numbers and find the perfect fit for your business or personal needs.  Check out our pricing page or features page to find out more about how we can make your number work as hard as you do.

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