Time Based Call Routing

Automatically route calls based on the time of day or day of the week

Call Forwarding Groups

Smart call handling around the clock

Time-Based Call Routing lets you take full control of how your calls are handled throughout the day or week. Whether you want calls to ring your team during business hours and go to voicemail after hours, or direct calls to different destinations on weekends, this flexible feature ensures your callers are always routed to the right place at the right time. 

With Time-Based Call Routing, you can make sure your calls are always handled the right way at the right time. Whether you’re open during set hours, closed on weekends, or working across different shifts, this feature gives you full control over when and where your calls go, all without needing to manually switch things on or off. It’s ideal for small teams, remote setups, and growing businesses that want to deliver a consistent caller experience around the clock.

You can easily create rules that route calls to different destinations depending on the time of day or day of the week. Send calls to your team during opening hours, then automatically divert to voicemail, a different department, or even an external number after hours. If you operate multiple numbers or businesses, each one can have its own schedule, giving you total flexibility, all managed from your online portal.

Best of all, Time-Based Call Routing is completely free with your Number People service. It works seamlessly with other features like voicemail-to-email, call groups, menus, and whisper messages, allowing you to build a professional and responsive phone setup without any extra cost or complexity.

  • This is a free feature, included with your number at no extra cost
  • Route call automatically based on the time, day or custom schedules
  • Create unique rules per number, ideal for multi-business setups
  • Improve customer service by ensuring consistent call handling
  • Works alongside other features like call groups and voicemail
  • “Set & Forget” automation, the system handles everything
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Supercharge your
virtual phone number from
just £1.50 per month!

Call Recording

Music on Hold

Auto Attendant IVR Menu

Voicemail to Email

Personalised Call Greetings

Additional Call Groups

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All of our phone numbers & VoIP Users include a free 60-minute call bundle

Every number includes

60 free minutes

to forward calls, every month

Every VoIP user includes

60 free minutes

for outbound calling, every month

The bundled free minutes can be used against standard UK landline and mobiles, along with a select range of international landlines. To check if your destination is included, please use the rate checker on the rate checker page

Choose the right plan for your needs

Pick from simple call forwarding, full VoIP calling, or a flexible combination of both, all with easy setup, no contracts and monthly pricing

Call Forwarding
plan

Send calls through to any landline or mobile number

A Local or National phone number

All free features included

One Call Group included

Get 60 minutes free call forwarding every month

Instant set up

No contract

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The VoIP
plan

Receive and make calls through our VoIP app or compatible device

A Local or National phone number

All free features included

Free incoming calls

60 minutes of outbound calls included

Instant set up

No contract

Forwarding

& VoIP

Get the flexibility of having call forwarding & using VoIP

A Local or National phone number

All free features included

One Call Group included

Get 60 minutes outbound & 60 minutes call forwarding

Instant set up

No contract

Start here today

Use our easy number selector to find your new number

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Why choose a Number People Virtual Phone Number?

Five Stars

Here’s what our customers think...

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Excellent all round - Highly recommended

Easy to use online portal, excellent customer service while being the cheapest provider I have found for VoIP number to use for my startup business.  I like that as my business grows the upgrade options are reasonable and remain affordable.  I would highly recommend Number People.

Really Excellent

Fast, friendly and professional. The easiest way of keeping your landline number active when switching to a wifi-only provider.  Highly recommended!

I wouldn't consider another provider

Been utilising numberpeople.co.uk reliably for about 3 years across circa 30 phone numbers.  Fees do quite add up some months but still provide value.  Their services are a utility and I wouldn't consider another provider.

First Class Service

Professional, prompt and flexible.  In a crowded market, the Number People really stood out.  Although we've only experienced set up so far, we would unhesitatingly recommend them.