Smart call handling around the clock
With Time-Based Call Routing, you can make sure your calls are always handled the right way at the right time. Whether you’re open during set hours, closed on weekends, or working across different shifts, this feature gives you full control over when and where your calls go, all without needing to manually switch things on or off. It’s ideal for small teams, remote setups, and growing businesses that want to deliver a consistent caller experience around the clock.
You can easily create rules that route calls to different destinations depending on the time of day or day of the week. Send calls to your team during opening hours, then automatically divert to voicemail, a different department, or even an external number after hours. If you operate multiple numbers or businesses, each one can have its own schedule, giving you total flexibility, all managed from your online portal.
Best of all, Time-Based Call Routing is completely free with your Number People service. It works seamlessly with other features like voicemail-to-email, call groups, menus, and whisper messages, allowing you to build a professional and responsive phone setup without any extra cost or complexity.
- This is a free feature, included with your number at no extra cost
- Route call automatically based on the time, day or custom schedules
- Create unique rules per number, ideal for multi-business setups
- Improve customer service by ensuring consistent call handling
- Works alongside other features like call groups and voicemail
- “Set & Forget” automation, the system handles everything


All of our phone numbers & VoIP Users include a free 60-minute call bundle
Every number includes
60 free minutes
to forward calls, every month
Every VoIP user includes
60 free minutes
for outbound calling, every month
The bundled free minutes can be used against standard UK landline and mobiles, along with a select range of international landlines. To check if your destination is included, please use the rate checker on the rate checker page
Choose the right plan for your needs
Pick from simple call forwarding, full VoIP calling, or a flexible combination of both, all with easy setup, no contracts and monthly pricing
Call Forwarding
plan
Send calls through to any landline or mobile number
A Local or National phone number
All free features included
One Call Group included
Get 60 minutes free call forwarding every month
Instant set up
No contract

The VoIP
plan
Receive and make calls through our VoIP app or compatible device
A Local or National phone number
All free features included
Free incoming calls
60 minutes of outbound calls included
Instant set up
No contract
Forwarding
& VoIP
Get the flexibility of having call forwarding & using VoIP
A Local or National phone number
All free features included
One Call Group included
Get 60 minutes outbound & 60 minutes call forwarding
Instant set up
No contract
Why choose a Number People Virtual Phone Number?
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