How will the calls be routed if I have more than one forwarding destination?

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If you want to forward calls to more than one destination, then you can have multiple phone numbers in your call forwarding group and all of these phones would ring at the same time, the first person to answer would get the call.

If you would prefer, you can create more call groups (they cost just £1 per month) and allow more complex routing such as if one phone or group of phones doesn’t answer then it calls a different set of phone etc..  Additional call groups are also used really well when using an IVR menu so that different phones are called depending on the option selected by the caller eg. Press 1 for sales rings only the Sales group.