When you make a payment via our payment gateway, this will later appear on your bank/card statement under the name “RXLA* NP ****** TOPUP” or “VoIP Number Services”, which is our payment description name.
If you claim a chargeback against any payments made, then this payment will be removed from your account, along with a charge of £25 per transaction to cover our transaction costs.
Chargebacks are irreversible, so if one is created, then your account will be debited with the charge cost plus the original payment amount.
