Making outbound calls using your Number People virtual phone number is simple.
You can make outbound calls (which display your virtual number as your outbound Caller ID/CLI) using our VoIP/SIP service. This turns your number into a virtual phone line, allowing you to make and receive calls on the same number.
👉 Please note: During the free trial, accounts are inbound-only. Outbound calling is only enabled once you fully activate your account with a top-up.
VoIP/SIP Setup
Once your account is activated, you’ll automatically get one VoIP/SIP user included free for the first month. After that, each user costs just £2.50 per month and comes with a 60-minute outbound call bundle.
Use our recommended mobile app (Cloud Softphone) for easy setup – just scan the QR code in your customer portal.
Or configure your VoIP details on any compatible device (setup guides are always available in your portal).
Outbound Call Costs & Bundles
When enabled, outbound calls are charged at our great flat-rate call rates:
1.5p per minute to UK landlines
7p per minute to UK mobiles
International rates available on our pricing page
You can also add outbound call bundles – simply check our pricing page and raise a SUPPORT TICKET to request one.
Scalability
Add as many VoIP users (extensions) as you need. Each extension has its own number and can call other extensions for free.
Distribute incoming calls across multiple users, or blend VoIP with mobiles/landlines for flexible call handling.
