What is an Auto Attendant?

An auto attendant IVR menu system is a voice menu system that is played to callers when they ring you.

The auto attendant is completely customisable, you can upload your own media or create your own, using our free text to speech service

You can use the auto attendant to route calls into department or allow then to choose options to which their call is related to.

You can then decide what happens to the call after they have used the menu options, You can route calls into specific ring groups, send then to an announcement or send them to voicemail. Its completely up to you.

Having an auto attendant as the front line for your virtual phone number is a very useful and economical way of handling your incoming call distribution.

An auto attendant will usually be used to greet your callers and ask them to select what their call is regarding;

“Welcome to Daves Auto parts, to enable us to handle your call efficiently, please choose from one of the following options. Press 1 for Sales, Press 2 for Service or Press3 to leave us a message”

• Add an Auto Attendant for just £2 per month
• Filter calls into specific departments or options
• Create a professional image to your business
• Streamline incoming calls
• Improve customer servifce by putting the calls through to peaople who can help
• Activate simply via your customer portal
• Create your own media via our text to speech service
• Or upload your own professionally created media
• Manage call routing online, anytime via your customer portal

Our bolt-on Pro features mean that you can
supercharge your number with:

• Personalised voicemail
• Customised Auto Attendant Menus
• Call greetings
• Call Recording
• Customised Music on Hold
• Plus much more…